Privacy Policy
OUR PRIVACY PRINCIPLES
- We do not sell customer information.
- We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.
- We contractually require any person or organization providing products or services on our behalf to protect customer information.
- We do not share customer medical information with anyone unless:
- You expressly authorize it; or
- It is permitted or required by law; or
- Your insurance policy contract with us permits us to do so.
- We afford our prospective and former customers the same protections as existing customers with respect to the use of personal information.
INFORMATION WE MAY COLLECT
We collect, use, and share information we need to conduct our business, to advise you of our products and services, and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes, such as those below.
Types of information we may collect and how we gather it:
- From you; on applications for our insurance products; from other policies or products you have with us, or on other forms, through telephone or in-person interviews, such as your address and telephone number
- From your transactions or experiences with us; such as your payment history and underwriting and claim records
- From organizations or consumer reporting agencies, such as your driving record, claim history, or credit information
HOW WE USE INFORMATION ABOUT YOU
We use customer information, including consumer report information, to underwrite and/or rate your policies and products, process your claims, ensure proper billing, service your accounts, and offer you other insurance and financial services products that may suit your needs.
INFORMATION DISCLOSURE
We share information about our transactions (such as payment of premium) and experiences (such as an auto accident) with you within our company to better serve you and to help meet your current product and service needs. We may share information about you with persons or organizations inside our company as permitted or required by law.
We may also share customer information with consumer reporting agencies and with other entities as needed to handle your claim and to protect against fraud and unauthorized transactions. For example, we might share name, address, and coverage information with an auto body shop to speed up repairs on auto damage claims.
YOUR CHOICE TO SHARE INFORMATION
There are two types of information sharing - sharing within our company and sharing outsid. We do not sell customer information. We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes. In order to ensure the safety of customer information, we continually:
- Maintain physical, electronic, and procedural safeguards
- Review our policies and practices
- Monitor our computer networks
- Test the strength of our security
Thank you for choosing us. We value you as a customer and appreciate the opportunity to serve you.